-
mariliasantoscolorPerguntado em 21 de novembro de 2023 às 17:11
-
Rica Support Team LeadRespondido em 21 de novembro de 2023 às 23:02
Hi Marilia,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I've cloned your form and I was not able to replicate the Google Drive issue. The submission PDF was successfully synced to my Google Drive.
I suggest removing the integration and adding it again. Once done, please test your form to make sure that the integration is working. To avoid confusion, I moved your other question to a new thread and helped you with that here.
Let us know if there’s anything else we can help you with.