Erro no preenchimento do formulário

  • DECCAS
    Perguntado em 20 de novembro de 2023 às 07:55

    Boa tarde, no formulário que fiz meti condicionante para ir para a página final se escolher não, se escolher sim, passa para a página seguinte. ( Último campo das páginas 3 até 35), mas quando faço o download do ficheiro excel não aparecem as respostas preenchidas quando se escolhe a opção sim...

    https://form.jotform.com/232925208574056

  • Joseph Jotform Support
    Respondido em 20 de novembro de 2023 às 11:17

    Hi Ramiro,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've checked your form and your Tables and I noticed that since you didn't add all the columns in Tables, the Excel file downloaded doesn't include them all. The Excel file will include only the fields that have been added as columns in Tables.

    You can add all the columns in Tables, by clicking on the Columns button and check them all they want to display.Erro no preenchimento do formulário Image 1 Screenshot 30

    Once done, the Excel file downloaded will include all the related fields. Erro no preenchimento do formulário Image 2 Screenshot 41

    Give it a try and let us know if you need any other help.