solictar reembolso

  • gyuyytrtr
    Perguntado em 17 de novembro de 2023 às 14:52

    eu quero pedir o reembolso da compra que fiz ontem para de 190,64 reais no dia 16 de novembro.

    email da conta:tangelosgames@gmail.com

    eu fiz a compra e me arrependi.

  • Kyle Jotform Support
    Respondido em 17 de novembro de 2023 às 23:56

    Hi Gyuyytrtr,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    On your refund request, we have canceled your subscription and issued a refund in the amount of 39$. The refunded amount should appear on your end in the next 3–7 working days. Your account is back on the Starter plan.

    Reach out again if you need any other help.