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ieadcaceresmarketingPerguntado em 16 de novembro de 2023 às 18:54
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Christian Jotform SupportRespondido em 16 de novembro de 2023 às 19:00
Hi ieadcaceresmarketing,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.
Now, let me help you with your question. I checked your account, and it is currently in Non-profit status, so once you upgrade to the Silver plan, you will only need to pay $24.50, which is the cost of our Non-profit Silver Monthly. It's really easy to upgrade your account. Let me show you how:
1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.
You can also upgrade your subscription on your account’s Upgrade/Billing page.
2. On the Pricing page, choose the plan you want to buy.
3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method.
Here’s an example of the Bronze Plan:
After you click on Continue, you'll need to enter your Credit/Debit Card details.
If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.
Let us know if you need any more help.