Transfer form request

  • beatrizornelas
    Perguntado em 16 de novembro de 2023 às 09:29

    Hi dear, how are you?

    I opened a other ticket with the same subject.
    I have 2 accounts (info_thule and beatrizornelas). So, to prove that this 2 account are mine, I send this message. =)

    Can you help me, please?

    .....

    Olá, boa tarde! Tudo bem?


    Preciso transferir o formulário abaixo do nome de usuário (conta) beatrizornelas para este Info_thule.

    https://www.jotform.com/build/232474181664661


    Vocês conseguem fazer essa transferência pra mim, por gentileza?

    Não estou conseguindo.


    Muito obrigado!

    Abs,

    Heron Brandão


    Page URL:

    https://www.jotform.com/build/232474181664661


  • Rayzel Jotform Support
    Respondido em 16 de novembro de 2023 às 11:39

    Hi Heron,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I have successfully transferred the form 232474181664661 to the other account with the username Info_thule

    In case you are using a custom URL for your form, the old form URL containing the previous form owner's username will no longer work since the account owner will be changed. You will need to update the form fillers with the new URL with the new username in it. You can check out this guide on How to Create a Custom URL for Your Form for more details.

    Let us know if there’s anything else we can do for you.