AJUDA PARA LIMPAR CACHE

  • Trabalho_Aprovado
    Perguntado em 12 de novembro de 2023 às 12:17

    Olá. Já liberei espaço e limpei o cache e meus forms ainda não estão funcionado. Podem me ajudar?

  • Elbert_A Jotform Support
    Respondido em 12 de novembro de 2023 às 14:25

    Hi Trabalho_Aprovado,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've recalculated your uploads and cleared your form cache as well. Take note, that you're near the limits as well. You'll to Delete Form Submission Data and Delete Trashed Entries to free up space. Your account is now active.

    Give it a try and let us know how it goes.