Approval flow stucked in 'in progress'

  • KLIN_ti
    Perguntado em 9 de novembro de 2023 às 15:29
    Hello, we noticed that since November 7th the forms are not changing their status, even after completion and all the ones we opened today are not following the approval flows. The link below is to the form where we initially noticed the problem.
    https://form.jotform.com/221465876331661


  • Mary Eden Jotform Support
    Respondido em 9 de novembro de 2023 às 22:11

    Hello KLIN_ti,

    Thanks for reaching out to Jotform Support and we're sorry you're having issues with the approval status of your form not being updated. I'll get back to you as soon as possible with an update. 

    We really appreciate your patience and understanding.  

  • Michael Jotform Support
    Respondido em 10 de novembro de 2023 às 07:56

    Hi KLIN_ti,,

    Thanks for reaching out to Jotform Support. I just heard back from our Developer Team. They've solved the problem so it should all be working fine now. Can you give it a try and see how it goes?

    Give it a try and let us know if you have any other questions.

  • KLIN_ti
    Respondido em 10 de novembro de 2023 às 08:04
    Problem solved, thanks