Erro ao salvar e continuar depois

  • luisratund
    Perguntado em 9 de novembro de 2023 às 12:17

    Olá.


    Estamos com erro ao tentar salvar e continuar depois, gentileza verificar, pois fica nessa mensagem de Por favor aguarde em looping.


    https://www.jotform.com/draft/018bb405fb75770e9e542e54d9f614d77ec8

    Erro ao salvar e continuar depois Image 1 Screenshot 20

  • Karlo Jotform Support
    Respondido em 9 de novembro de 2023 às 14:31

    Hi luisratund,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Erro ao salvar e continuar depois Image 1 Screenshot 20

    Could you try using a different internet browser or incognito/private mode if it makes a difference? Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

    Let us know if there’s anything else we can help you with.