Starter Plan: Form Table Management & Client Submissions

Gostaria de saber se posso gerenciar as tabelas dos meus formulários e se meus formulários podem ser preenchidos pelos meus clientes, mesmo ainda o meu perfil está no modo grátis, até resolver essa situação

Hi atendimentoaspa,

Thanks for reaching out to Jotform Support. I checked your account and can confirm that your account is still in good standing, so to answer your question, your client can fill out the form, but please keep in mind that the Total Submission storage has already exceeded 510. As a free user, you are limited to 500 total submissions. This means you can keep a maximum of 500 submission entries in your account. This does not reset every month; if you reach 500 total submissions, you will continue to receive new submissions, but the old ones will be deleted.

What I would recommend is downloading your submission data as a backup and deleting old submission entries to free up space. This guide clarifies how to make use of usage limits so that you may better manage your account.

That's it. Let us know if you have any other questions.

Entendi.

Os formulários que eu estou usando no momento são "Assinatura de Literaturas Para 2024 - ASPA" e "Missão Humanitária - Aldeia Indígena", esses são os que tem mais fluxo de acesso, é possível aumentar o total de envios de uma maneira provisória até resolver a questão do pagamento?

Pois caso o eu perca os dados desses formulário, vou ter um prejuízo muito grande.

Hi atendimentoaspa,

Thanks for patiently waiting. As a one-time exception, we've increased your account's total submission count to 750. This adjustment will be valid until the end of this month.

Let us know if there’s anything else we can help you with.

Maravilha Christian, essa medida provisória vai ajudar bastante, muito obrigado

Hi atendimentoaspa,

You are most welcome. In regards to the account upgrade issue that you are experiencing. We'll keep you updated via this thread as soon as we receive an update from our Relevant Team. 

Thanks for your patience and understanding, we appreciate it.