API: como filtrar por periodo e como baixar imagem assinatura

Bom dia,

I would like to request some support on yours API. 2 problems:

1. It seams that the filtering for creation date on api request is not working, attached image below, could you check what is wrong on my request please?
2. How do I access the images urls provided on the response? When you try to access them withou been logged in, you get an 404 error... and if logged in it redirects you... sample url: https://www.jotform.com/uploads/easyaccesstecnologia/230607797989074/5745056382024336403/5745056382024336403_signature_34.png

Same problem describe in portuguese below.

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Gostaria de pedir suporte na integração da API de vocês por favor.

Estamos desenvolvendo para nosso portal interno uma integração com a API da JOTFORM e 2 problemas surgiram:

1. O primeiro é como filtrar para o request de submissions voltar submissões apenas de um periodo? Pelo manual vimos o filtro de create_at:lt e create_at:gt mas não parece estar funcionando. Anexamos uma imagem da consulta pelo postman abaixo, por favor, podem nos auxiliar apontando o que esta errado?
2. Um dos campos que nos interessa é o de assinatura do usuário que preencheu o formulário. Como baixar essa imagem pelo link fornecido? Aparentemente, a url esta bloqueada para quando usuário não esta logado no site da JOTFORM e, quando logado, faz um redirecionamente. Gostariamos de incluir de forma natural em nosso portal, existe uma URL alternativa para tal? Segue exemplo de imagem que é inacessivel e faz parte de um formulário: https://www.jotform.com/uploads/easyaccesstecnologia/230607797989074/5745056382024336403/5745056382024336403_signature_34.png

Aguardo um retorno e obrigado.

Carlos.

Hi easyaccesstecnologia,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I tested this API call and could not replicate the issue with the filter. I've applied the same date filter. It fetched 4 submissions. Take a look at the following endpoint:

https://api.jotform.com/form/230607797989074/submissions?apiKey=023ea&filter={"created_at:lt":"2023-10-02 00:00","created_at:gt":"2023-10-01 00:00"}

Checkout the following result:

Can you test the API endpoint that I have provided above?

As for your other question, I've moved that to a new thread. You can check that out here.

Give it a try and let us know if you need any help.

It worked like a charm, thank you.