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mariliacosta296Perguntado em 7 de novembro de 2023 às 07:38
Já esvaziei tudo, e mesmo assim a memoria não volta. Meus clientes não estão conseguindo acessar
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Gemmhel Jotform SupportRespondido em 7 de novembro de 2023 às 09:47
Hi Marília,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I’m sorry you're having issues with your form. I've checked your account and saw it was under Overlimit status. I've reactivated your account since you already cleared your storage. Your form should all be working fine now.
Take a look at the screenshot below to see my results:
Give it a try and let us know how it goes.