Porque não consigo inserir o logo da empresa?

  • Assistente5
    Perguntado em 6 de novembro de 2023 às 15:30

    Acabei de fazer a assinatura mensal por $49 e não consigo mudar/inserir para a marca da empresa

  • Rene Jotform Support
    Respondido em 6 de novembro de 2023 às 19:07

    Hi wtadeuferreira,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your forms and I was able to find the logo within them. Take a look at the screenshots below to see my result:

    Porque não consigo inserir o logo da empresa? Image 1 Screenshot 40

    Porque não consigo inserir o logo da empresa? Image 2 Screenshot 51

    Porque não consigo inserir o logo da empresa? Image 3 Screenshot 62

    However, if that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Let us know if there's anything else we can help you with.