How to increase submission limit?

  • comunidadesaojose3
    Perguntado em 6 de novembro de 2023 às 10:23
    2- O QUE DEVO FAZER PARA AUMENTAR ESTE LIMITE?
  • Shirized Jotform Support
    Respondido em 6 de novembro de 2023 às 10:39

    Hi José,

    Thanks for reaching out to Jotdform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for your question, If ever you reach 500 total submissions, you will still receive new submissions, but the old submissions will be deleted. I would suggest downloading your submission data as a backup and deleting old submission entries to free up space. Here's how:

    1. Click on the Three dots icon in the upper left corner of the page, and select Move to Trash from the menu.

    How to increase submission limit?  Image 1 Screenshot 30

    2. In the Trashed Entries panel, click on the Select All button, choose the Delete Forever button, and then select Delete.

    How to increase submission limit?  Image 2 Screenshot 41You might want to upgrade your account to increase your limit by checking out the pricing page to see the differences.

    Reach out again if you have any other questions.