Mensagem de "Você esgotou sua cota de upload!"

Prezados, bom dia!

Ao publicar um formulário, o mesmo apresenta a mensagem "Você esgotou sua cota de upload!" , porém eu possuo limite ainda.

Hi ztvcampanha,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your email ztvcampanha@gmail.com has the Starter plan and the status is over the limit. It appears that your upload is at 249.45 MB which is over the limit of 100.00 MB. The Form ID 203364879308666 has 341 uploads.

You might want to check out this guide about How to Delete Form Submission Data. Let me walk you through:

1. On your Submissions Table, select the submissions that have uploaded data on them then click the Delete button on the right side of the page.
2. Click the 3-dot icon and select Trashed Entries.
3. Select the submission you want to delete and click the Delete Forever button.
4. Finally, click the Delete button to confirm the deletion of the submission. This will completely purge the submission along with its uploaded data.

On how to delete your File Uploads;

1. Another way is to click the File Upload column on your table, select the attachments then click the Delete button.

In addition, If you want to download the attachment along with the submission data prior to deleting them, we suggest that you check out the related guides below for more information:

How to Download the Submission Files
How to Download Form Submissions as Excel, CSV, or PDF

Keep us updated and let us know if you need any more help.