Respostas não encontradas

Olá, fui conferir as respostas de meu formulário porém diz que algumas não existem. Mas no formulário estão lá. Podem me ajudar?

Hi Helen,

Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We're sorry you're having trouble with this. Can you send us a screenshot of the error message you're getting, so we can understand what's going on? I've cleared your form caches to refresh the data. You can follow this guide here.

Once we have a better idea of what's going on, we'll be able to work on a solution.

Hi, thank you for replying. This message appears, but I did not delete any questions, and when I access the form it is there, normal

Hi Helen,

Thanks for getting back to us with a screenshot. Are you trying to access your reports? Or is this from the submissions table? Can you send us the link to that, so we can investigate further?

As soon as we hear back from you, we'll be able to help you with this.

Is this from the submissions table. This is my form:

https://form.jotform.com/230354987022052

After session 3 the aswers no longer appear

Hi Helen,

Thanks for getting back to us. Can you try creating a new report in the submissions table and see if it will generate the updated report? Let me show you how:

• In the Submissions table, click on Add Tab.

• Select Reports to create an updated report.

That's it. Give it a try and let us know how it goes.

It worket now! Thank you very much!