Aviso de upload cheio, porem ja foi feito a exclusão da forma ensinada

Olá, boa tarde, eu exclui alguns formulário como foi passado para liberar a quantidade de upload, porem mesmo assim ainda esta dando upload cheio, poderia me ajudar o quanto antes por favor?

Hi suportedelicadezasdelogo,

Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I can help you with the solution. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. I checked your account, and it looks to be in good standing, as your Upload Space currently shows 2.88 GB for the Silver plan, which offers a 10 GB upload space, but your account status was still Overlimit, so I manually reactivated your account and cleared your form cache to refresh the form on our server. Your form should now be accessible without any issues at all. 

Let us know if there’s anything else we can help you with.