Can I request for an invoice in advance?

  • ieadcaceresmarketing
    Perguntado em 31 de outubro de 2023 às 17:57

    Há como gerar boleto no plano anual?

    Precisamos da nota fiscal também?

    Ha possibilidade de colocar no campo do "CPF" do formulário pra ser obrigatório incluir somente resposta com 11 números (XXX.XXX.XXX-XX)?

  • Kris Jotform Support
    Respondido em 31 de outubro de 2023 às 23:54

    Hello ieadcaceresmarketing,

    Thanks for reaching out to Jotform Support. My apologies if I responded in a different language since our Portuguese support ticket is currently engaged to another support ticket. I am using a translator tool to communicate with you, please feel free to respond in a language that you prefer. But let us know if you prefer to be assisted by Portuguese Support, however, there will be some delay in response. I’ll do my best to help you out.

    I will need some clarification of what you are trying to achieve. When you mentioned bill/invoice, is it for the form that you are creating or for the Jotform subscription?

    It seems that CPF is sensitive information from the user that might cause your account to be suspended by violating part of the Terms and Conditions shown on this link.

    Once we hear back from you, we will further assist you.

  • ieadcaceresmarketing
    Respondido em 1 de novembro de 2023 às 15:24

    A forma de pagamento via Boleto, queremos pagar o plano anual, mas por boleto.


    Também precisamos de nota fiscal.

  • Ryan Jotform Support
    Respondido em 1 de novembro de 2023 às 18:24

    Hi ieadcaceresmarketing, 

    Thanks for getting back to us. Unfortunately, we no longer accept payments through checks. You can learn more about our Billing on this page.

    Reach out again if you have any other questions.

  • ieadcaceresmarketing
    Respondido em 2 de novembro de 2023 às 07:01

    Olá, não queremos pagar em cheque, queremos em fatura com código de barra.

  • Eliza Jotform Support
    Respondido em 2 de novembro de 2023 às 09:15

    Hi ieadcaceresmarketing,

    Thanks for getting ack to us. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I believe you're referring to Pay by Purchase Order. Unfortunately, Jotform no longer offers the purchase order payment option. We also can't provide an advance invoice, as the invoice will be generated by our system only after the payment for upgrade is done. But, if it's necessary for you to use the method you're looking for, you need to send your request via email to quotes@jotform.com. We can then provide you with an invoice that you can pay either electronically or by mail through a check.

    Let us know if there’s anything else we can help you with.