Jotform não abre

  • americancatclub
    Perguntado em 31 de outubro de 2023 às 14:39

    ja limpei a caixa e os links de formulários não funcionam.

  • Edwin Jotform Support
    Respondido em 31 de outubro de 2023 às 19:14

    Hi americancatclub,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to assist, but if you would like to get help in the Portuguese language, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive a response.

    With that said, let me help you with this. We have taken a look over your forms, and was able to open them. If you are still not able to open them, can you try to clear your browser’s cookies and cache before testing again? Can you also send me the links to your form, so I can take a look at it for you?

    Also, if you can take a screenshot of what’s happening when you try to open the forms, that will help us to better understand what’s going on. We have a guide about how to do that here.

    Once we hear back from you, we’ll be able to help you with this.