The price of the subscription plan is different

  • INFOCHECKMAT
    Perguntado em 31 de outubro de 2023 às 12:44

    Oi bom dia!

    Quero fazer o upgrade do meu jotform. Aparece um preco mas quando clico para fazeer o upgrade ele me da outro preco bem maior

  • Victorino_S Jotform Support
    Respondido em 31 de outubro de 2023 às 15:07

    Hi INFOCHECKMAT,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. To be more specific, would you like to upgrade your account's subscription to the Gold plan? Please keep in mind that there are two payment options available: annual or monthly billing. Pricing will vary depending on the payment schedule chosen. 

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Let us know if you need any more help.