Fazer o downgrade

  • atendimentocapacitacao2023
    Perguntado em 30 de outubro de 2023 às 22:55

    Boa noite,


    Solicitei o downgrade da minha conta para a conta gratuita, quero saber quando de fato isso irá acontecer.



    Atenciosamente.

  • Mary Jotform Support
    Respondido em 31 de outubro de 2023 às 03:09

    Hi atendimentocapacitacao2023,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked and see that your subscription is scheduled to downgrade November 8, 2023.

    Let us know if you have any other questions.