Refund Subscription

Olá, realizei a assinatura para cliente prata, contudo não me dei conta que a cobrança era em dollar! Desejo cancelar a assinatura e estornar o valor. Contratei exatamente agora (30 Out 15:55)!

Hi ygornapoleonadv,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. To request a refund for your latest invoice, kindly open this link and fill out the form. After the investigation of your request, you will receive an e-mail regarding the result. 

Let us know if there’s anything else we can do for you.

Hey, dude! Thanks for getting in touch with me. I already did it! Have a
nice day!
...