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ingressoppgecPerguntado em 27 de outubro de 2023 às 09:29
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Allaistaire_CRespondido em 27 de outubro de 2023 às 09:36
Hi ingressoppgec,
Thanks for reaching out to Jotform Support. I'm sorry that you're having difficulty with this. Can you please send us your form URL link so we can investigate what's happening.
Once we hear back from you, we'll be able to help you with this.
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ingressoppgecRespondido em 27 de outubro de 2023 às 09:38
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Allaistaire_CRespondido em 27 de outubro de 2023 às 10:17
Hi ingressoppgec,
Thanks for reaching out to Jotform Support. I'm sorry that you're having difficulty with this. I've tried to replicate the issue in my test account and try to submit the form. It shows that I proceed to the "Thank you" page.
Here is the result:
Also, I received the email.
Here is the result:If you still think this is an issue, please try to clear the form caches by following this guide: How-to-Clear-Your-Form-Cache and the form will be updated. Then, try to make test submission again.
Give it a try and let us know how it goes.
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ingressoppgecRespondido em 27 de outubro de 2023 às 10:26
Não sei se pode ser por cauda do navegador. Uso o Opera e da certo, mas no firefox, google chrome e Edge estão dando erro
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Allaistaire_CRespondido em 27 de outubro de 2023 às 10:36
Hi ingressoppgec,
Thanks for getting back to us. If you are still having trouble, you may also try clearing your browser’s cache. Here is how to do it:
- Clearing Browsing Data in Google Chrome
- How to Clear the Firefox Cache
- Clear Your Browsing History in Safari
Reach out again if you need any other help.