Fluxo de aprovação

  • rhcarmak1
    Perguntado em 26 de outubro de 2023 às 07:58

    Bom dia


    https://www.jotform.com/form/230376797739979


    Uso um fluxo de aprovação nesse formulário, ele está pedindo senha para aprovação, porém, está com a opção desmarcada.

    como eu posso proceder?

    Jotform Thread 8548991 Screenshot
  • Janice_B Jotform Support
    Respondido em 26 de outubro de 2023 às 10:54

    Hi rhcarmak1,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I cloned and tested your form, everything worked the way it was supposed to, and it did not ask for a password when I clicked approved. Take a look at the screencast below to see my results:

    Fluxo de aprovação Image 1 Screenshot 20

    Can you go ahead and try it again and let us know how it goes? If the same thing happens again, can you send us the error message you're receiving? This will help us look into this further. We've got a guide here explaining how to do that.

    Keep us updated and let us know if you need any more help.