Acesso aos formulários enviados

  • barbaraspaula2020
    Perguntado em 26 de outubro de 2023 às 07:52

    Bom dia.

    Utilizo o formulário do Jotform na minha empresa imobiliária... Os corretores enviam as captações de casas por esse formulário. Porém, depois que enviam algum imóvel eles não tem mais acesso aos formulários enviados.

    Gostaria de saber se existe alguma forma de eles conseguirem ter acesso ao formulário depois de enviado, para terem um controle.


    Aguardo retorno!

  • Afzal Jotform Support
    Respondido em 26 de outubro de 2023 às 10:06

    Hi Bárbara,

    Thank you for reaching out to Jotform Support. I am currently using a translation to provide assistance, but if you want to get assistance in the Portuguese language, we can forward your request to our Portuguese Support Team, please note that it may take longer to receive a response.

    I understand you want the form users to have access to the submission data. Yes, it is possible to share the submission data by sharing the submission table however this will allow the user to see other user's submissions as well. You can set the Access Settings of your Jotform Table to Public so anyone can see it. Let me show you how:

    1.  On the Jotform Tables page, click on the Share button on the top-right side of the page.

    2. Click on Share Settings and select Public Table, so everyone can access a read-only version of your Table.

    3. Now, use the Generated Link or the Invite by Email feature to invite people to view it.

    Acesso aos formulários enviados Image 1 Screenshot 30

    I recommend you to not use the above option instead I recommend you to make sure the autoresponde email is working on the form. This way the user will receive a copy of the submission data every time they submit the form. The autoresponder email on your form is not working as the form does not contain any email field. To fix this issue please include an email field by following the screencast below:

    Acesso aos formulários enviados Image 2 Screenshot 41

    Please give it a try and let us know how it goes.