Getting Overlimit error even the space are within the limit

  • DPSOS
    Perguntado em 26 de outubro de 2023 às 07:12

    Meu formulário esta bloqueando, mais não estou acima da cota

  • Charlie_Ma
    Respondido em 26 de outubro de 2023 às 09:18

    Hi DPSOS,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account and it seems that all limits are not exceeding the limit. I went ahead and reactivated your account to be able to access all your forms.

    Keep us updated and let us know if you need any more help