Why is my form not accessible?

Bonjour

je constate que mon formulaire ( https://form.jotform.com/203181669129358 ) n'est pas accessible.

Y a-t-il une raison?

Je vous remercie.

Hi apetithan,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. I've checked your form and can confirm that it is accessible. Check out my screenshot below:

I also went ahead and cleared your form caches. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Reach out again if you have any other questions.

Im sorry but it doesnt work. even when emptying the browser cache

Hello AP, 

Thanks for getting back to us and we’re sorry you’re having trouble with this. Unfortunately, this is a known issue and our developers are already looking into this.

According to your screenshot, you are accessing your form at "form.jotform.com". Unfortunately, some Internet Service Providers in Belgium have blocked it. I advise using the "eu.jotform.com" domain while we work to resolve the issue.

Also, we will contact these ISPs from our side but it would be helpful if you can also contact your provider for IP blacklist removal.

We really appreciate your patience and understanding while we’re looking into this.

Thanks. With eu. it works. Is it possible tou create forms directly with eu. in place of form. ?

I transmit your response to my provider.

Hello AP, 

Thanks for getting back to us and we’re sorry you’re having trouble with this. You can directly paste this domain 'eu.jotform.com' into the URL bar in your browser and this is how it will appear on your screen. Let me show you how it appears once pasted and clicking enter:

Give it a try and reach out again if you have any other questions.