O formulário não pode ser apresentado.

  • interdanceballet18
    Perguntado em 24 de outubro de 2023 às 06:03

    Boa Tarde,


    O meu formulario nao dá opção de envio aos clientes deste que activei o método de pahgamentos taquaré o que faço?

  • Nozomi_K Jotform Support
    Respondido em 24 de outubro de 2023 às 08:43

    Hi interdanceballet18,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. I am sorry you are having trouble with this. I cloned your form and tested it to see if I could replicate the issue but everything was working properly. Check out the screencast below to see my results:

    O formulário não pode ser apresentado Screenshot 30 If we remove the Square Integration and then integrate it again, that usually solves the issue. Let me show you how:

    1. Open your form in Form Builder, and click Add Form element.
    2. Click on the three dots in the square under the Payments tab.
    3. Now, click on the green Connected button and select Disconnect.
    4. Then, click on Connect and connect the Integration again.
    5. Click on Continue, and that's it.

    O formulário não pode ser apresentado Screenshot 41 Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

    Let us know if there’s anything else we can help you with.