Erro no campo de assinatura do preenchimento de espaços

  • AppsUniversal
    Perguntado em 23 de outubro de 2023 às 17:48

    O campo de assinatura do preenchimento de espaços está fora de layout, segue imagem:

    Erro no campo de assinatura do preenchimento de espaços Image 1 Screenshot 20

    Segue um formulário de exemplo mas o problema está em todos.

    https://form.jotform.com/232043788744059

  • Rahul Jotform Support
    Respondido em 24 de outubro de 2023 às 01:07

    Hi AppsUniversal,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I tested your form, everything worked the way it was supposed to. Take a look at the screencast below to see my results:

    Erro no campo de assinatura do preenchimento de espaços Image 1 Screenshot 20 As an additional measure, I have cleared the form cache for you to avoid any temporary cache issues. Can you go ahead and try it again and let us know how it goes?

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better? It would help us understand the issue better if you could share a screen recording showing the issue.