Account got suspended

Hi! Saya Aisha safira, akun email saya saat ini sedang ditangguhkan, total email 3. @1130022083@student.unusa.ac.id @safisharah , @Rahmaaisha405, help me please! aku menggunakan email 1130022083@student.unusa.ac.id untuk saat ini dan seterusnya

Hello Aisha,

Thanks for reaching out to Jotform Support. Unfortunately, our Indonesian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Indonesian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. We're sorry that your Jotform account has been suspended, I already coordinated this with the Relevant Team for review. I’ll get back to you shortly with an update.

We really appreciate your patience and understanding while we look into this.

Hi! Saya Aisha safira, akun email saya saat ini sedang ditangguhkan, total email 3. @1130022083@student.unusa.ac.id @safisharah , @Rahmaaisha405, help me please! aku menggunakan email 1130022083@student.unusa.ac.id untuk saat ini dan seterusnya

Hello Aisha,

Thanks for getting back to us. Please note that I've already escalated it to the relevant team and there haven’t been any updates yet. We’ll get back to you here as soon as we have one.

We really appreciate your patience and understanding.

Oke, terimakasih. Saya benar² mengharapkan dan menunggu itu. Ini tadi sempet rubah password. Saya benar2 menunggunya

Hello Aisha,

Thanks for patiently waiting. Are you currently connected to a VPN? Before reinstating your account, could you please provide us with your correct IP address? Check out this website to ensure that you are receiving the correct IP address, then share it here so we can unblock it.

As soon as we hear back from you, we'll be able to help you with this.