Não consigo acessar meus pdfs

Hi Leonardo,

Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you tell us what's happening when you access the PDF? You can send us a screenshot of what's happening on your end, so we can investigate further. Also, is it the PDF from the notification emails, or the downloaded PDF in the submissions table? This could be a temporary issue, so I've cleared your form caches to refresh the data.

Keep us updated and let us know if you need any more help.