Liberar tentativa de login

  • engenhariadeaplicacao
    Perguntado em 20 de outubro de 2023 às 08:00

    Por gentileza liberar a tentativa de login para meu usuário, alguém externo tentou acessar e excedeu o número de tentativa de acesso.

    Liberar tentativa de login Image 1 Screenshot 20

  • Annaliza_O Jotform Support
    Respondido em 20 de outubro de 2023 às 08:06

    Hi engenhariadeaplicacao,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I am sorry you are having issues logging in to your account. I flushed the login attempts for your account. You can try logging back into your account.

    Reach out again if there’s anything else we can do for you.