Criei um formulário, e já publiquei mas as pessoas estão com dificuldades de entrar nele devido ter que conectar a uma conta ou criar um login

Criei um formulário, e já publiquei mas as pessoas estão com dificuldades de entrar nele devido ter que conectar a uma conta ou criar um login, existe a possibilidade de pularem esse passo e quando apertarem no link irem direto para o formulário?

Hi brunaacacorrea,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. To verify, did you send the form via the Invite by Email feature on the Publish tab within the form? If yes, that feature will really require the invitees to sign up for an account. If you want, you can simply copy the URL link to the form and send it using an email sent to the email addresses of the responders. This way, the responders will just fill out the form without signing up. Let me show you how to locate the URL link to the form:

1. Click on the Publish tab in the orange navigation bar located at the top of the page;
2. On the Link to Share section, click on the Copy Link button to copy the URL link to the clipboard.

I also checked your form's access settings and it is currently in Private. You need to set it up to Public in order for the responders to access it. Check out this guide on how to do that:

• On the Form Builder, click on the Publish tab on the orange navigation page.
• Under the Link To Share section, click the Settings button.
• Select Public from the options in the pop-up window that appears.

Give it a try and reach out to us again if you need more help.

Hello brunaacacorrea,

How is it going? Just sending a follow-up to see if you were able to get our previous message. If yes, please feel free to let us know so we can further check this for you. In the meantime, I will be marking the thread as resolved since we have not received any response from you.

Reach out to us again if you have more questions.