Problem with my Super Sus account

Bom dia meu nome é Fernanda sou jogadora do Super Sus registrada com o ID 52899091 . Ontem dia 17/10 fiz uma recarga semanal pelo site parceiro onde sempre recarrega e nunca avia dado problema. Mas ontem o problema veio minha recarga semanal não caiu e gostaria do reembolso ou da recarga em meu ID. Estarei mandando em anexo o meu comprovante e o print da tela que não foi renovado meu pacote semanal.

Expero que meu problema seja resolvido o mais rápido possível

Hi Fernanda,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Unfortunately, you contacted the wrong support channel. Please note that we are not directly affiliated with Super Sus. You can reach out to them directly on their website. If their form was created through Jotform, the owner of the account owns all rights to the form and submissions; therefore, they are the best contact to help you with this.

Reach out again if there's anything else we can do for you.

Good morning. I have a problem with my Super Sus account where yesterday,
10/17, I made a weekly top-up and it did not go into my Super Sus account.
This is my account ID 52899091 and I will attach my payment receipts
Em qua., 18 de out. de 2023 09:10, Jotform <noreply> escreveu:
</noreply>...

Hi Fernanda,

As advised earlier, please contact Super Sus customer support via their email supersusgame@gmail.com. We, Jotform, are not affiliated with them and we are not able to assist you with your Super Sus account.

Reach out again if there's anything else we can do for you.