Perda de formulários

  • danielafloresgoncalves
    Perguntado em 17 de outubro de 2023 às 16:09

    Olá,


    Fui informada de que se não tivesse plano premium não poderia receber mais de 100 formulários por mes. Agora subscrevi o plano de 49€ mes e nos "meus formulários" não aparece nada..

    Porque é que perdi os formulários que tinha na minha conta?

  • Fahad Jotform Support
    Respondido em 17 de outubro de 2023 às 17:09

    Hi Daniela,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account, seems like you have multiple accounts, please log in to correct account to access your forms. You can log in to account with email address da****a.g*****ves@we******t.io.

    Let us know if you need any more help.