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exposicoesgccPerguntado em 17 de outubro de 2023 às 15:52
Boa tarde,
Preciso transferir um formulário de uma conta para outra, o usuário onde está o formulário, é o orbitabaloes, o nome do formulário em questão é: https://form.jotform.com/orbitabaloes/inscri-expo-cultural-gccvalinhos, além de copiar o formulário eu preciso alterar esse nome do link também, preciso tirar o orbitabaloes do link, é possível?
Obg!
Rebelk
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Christian Jotform SupportRespondido em 17 de outubro de 2023 às 21:15
Hi Rebelk,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.
Now, let me help you with your question. That is correct if the form you want to move uses custom URLs. When you relocate your forms, the custom URLs will no longer function because the form will be associated with a different username and cannot be retained. You will need to create new custom URLs for your forms once the form has been transferred. Additionally, all form data will be transferred to the destination account, with no copies or data remaining on the account where the forms originated.
I noticed that there are no forms associated with your account. Please keep in mind that the transfer request must come from the account where the form was created. Otherwise, we will be unable to process it for you. You can log in to the account where the form is located and create a thread to transfer the form, making sure to include the URL of the form as well as the username of the destination account.
Let us know if there’s anything else we can help you with.