cancelar uma compra

  • jhpaulovic
    Perguntado em 16 de outubro de 2023 às 10:09

    como posso devolver o produta para cancelamento

  • Joram_Perucho Jotform Support
    Respondido em 16 de outubro de 2023 às 12:16

    Hello Jose,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you referring to a product that you ordered using Jotform? If this is correct, I would suggest that you reply to the confirmation email that you received after ordering the product to reach out the seller. Keep in mind that with regard to these issues, you will need to contact the form owner or seller of the product.

    Let us know if there's anything else we can help you with.