How do I find out the refund ID?

Boa tarde,

Gostaria de saber como identifico o ID de reembolso.

Obrigada.

HI Ana Costa,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. It seems you're trying to find out about the refund ID. Can you please give us more details in relation to why you want to find out about the refund ID? Is it for the Jotform account related to your subscription plan for your other account, or is it related to the payment gateways? Can you please clarify it?

Keep in mind that we can't issue refunds for payments made using the Payment integration.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.