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crmfernandoalvesPerguntado em 12 de outubro de 2023 às 10:48
Olá.
A plataforma é excelente.
Porém, estou com uma dificuldade na questão de configuração de upload de arquivos.
Eu adicionei no meu formulário a opção UPLOAD DE ARQUIVO 2 vezes. Funciona corretamente, é enviado e consigo baixar um PDF na página em seguida.
No entanto, ao abrir esse PDF, a primeira imagem que fiz upload ainda é pequena e preciso deixá-la em formato bem maior. A segunda imagem ainda está um pouco grande e gostaria de deixá-la menor.
Porém não encontro onde se realiza essas configurações de tamanho de imagens do arquivo gerado em PDF.
Grato se puder ajuda
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Leland_R Jotform SupportRespondido em 12 de outubro de 2023 às 11:00
Hi crmfernandoalves,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Which of your forms are you having the issue with? If you can send us a link to the specific form you're asking about we can take a look.
Once we hear back from you we can move forward with a solution. -
crmfernandoalvesRespondido em 12 de outubro de 2023 às 11:58
Hello. Thanks for your kindness
Follow the link
https://form.jotform.com/232824380651657
when I order to download in PDF the images have size that are not good and I don’t know where to adjust
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Leland_R Jotform SupportRespondido em 12 de outubro de 2023 às 12:01
Hi crmfernandoalves,
Thanks for getting back to us on this. I'll need some time to look into this. Once I have an update or a suggestion I'll let you know by replying to this thread.
Let us know if anything else comes up in the mean time. -
crmfernandoalvesRespondido em 12 de outubro de 2023 às 12:04
The first image I would like it be huge like the red line. And tbe second image I would like it could be little smaller.
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Leland_R Jotform SupportRespondido em 12 de outubro de 2023 às 16:05
Hi crmfernandoalves,
Thanks for getting back to us on this. It's easy to adjust the size of images in your PDF. Let me show you how:
1. In Form Builder click on Settings in the orange bar at the top of the screen.
2. Select Emails on the left side of the screen.
3. Hover your mouse over the notification email and click on the pencil icon.
4. Go to the Advanced tab.
5. Toggle Attach PDF to On.
6. Click on the arrow next to the PDF.
7. Click on the Settings gear under your file upload element.
8. Select a size from the Item Size field.
That's it, now the PDF that comes attached to your notification email will have images whose size are reflected in these settings.
Give it a try and let us know how it goes. -
crmfernandoalvesRespondido em 12 de outubro de 2023 às 16:20
Hi Leland.
Thank you so much. You don’t know how you help me.
I just was thinking tha it was impossible. Haha
Thank you.