Change Username

  • kleymaciel
    Perguntado em 10 de outubro de 2023 às 16:41

    Precisamos trocar o usuário kleymaciel pois esse colaborador não está mais na companhia, por favor trocar para o user: edpbrasil

  • Jovanne Jotform Support
    Respondido em 10 de outubro de 2023 às 21:12

    Hi kleymaciel,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Do you mean you want to change your account username from kleymaciel to edpbrasil? Please note that custom URLs will no longer work once the username is changed, so if you are currently using any, you will need to set it up again.

    Let us know if you want to proceed with changing your account username.

    Once we hear back from you, we can help you with this.