Limite de espaço

  • ps_parcer
    Perguntado em 9 de outubro de 2023 às 16:08

    Oi, boa tarde! Recebi um email, informando que o meu plano grátis só me permite usar 100 MB .

    Minha dúvida é, se eu apagar os formulários já preenchidos, que não preciso mais, diminui nestes 100MB?

  • Rene Jotform Support
    Respondido em 9 de outubro de 2023 às 20:10

    Hi ps_parcer,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes,  you can delete and then purge your form entries with file uploads to free up your upload space. To further understand your account usage and limits, please check this guide.

    Let us know if there's anything else we can help you with.