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emedePerguntado em 3 de outubro de 2023 às 10:27
Uma tabela de respostas esta compartilhada com joaoluis.leone@farmoterapica.com.br. Ele esta com acesso para fazer download contudo a opção "baixar com o pdf" não aparece para ele. Podem verificar?
Para ele aparecem 3 opções e para mim as 4 abaixo, inclusive a opção de "baixar com pdf" que é a que ele necessita.
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Lorelie Jotform SupportRespondido em 3 de outubro de 2023 às 13:11
Hi fabio.souza
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I tried to share my tables with my other account and shows that the Download as PDF is still not available for the Collaborator. Instead of sharing your forms with others. You can share your PDF Editor with them to be able to download their submission. Let me show you how:
- In Form Builder, click on the menu on the top-left side of the page and open PDF Editor.
- In PDF Editor, click on the Share button in the top-right corner of the screen.
- Set the access settings and copy the invitation link or invite them by email.
Give it a try and let us know if you need any other help.
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emedeRespondido em 3 de outubro de 2023 às 13:36
Hi, I don't have this option "PDF Editor"
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Rica Support Team LeadRespondido em 3 de outubro de 2023 às 20:44
Hi Emede,
Thanks for getting back to us. Let me show you how to access the PDF Editor:
- Open your form in Form Builder.
- Click the menu at the upper left corner next to the Jotform logo.
- Then select PDF Editor.
That's it. Let us know if you have any other questions.