Alterar o nome de usuário

  • kleymaciel
    Perguntado em 3 de outubro de 2023 às 09:41

    Estamos usando o usuário: kleymaciel, porém ele já não está mais na companhia e precisamos substituir por comunicacaoedp.

    Obrigada.

  • Ryan Jotform Support
    Respondido em 3 de outubro de 2023 às 11:53

    Hi kleymaciel, 

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive a response.

    With that being said, let me assist you with your inquiry. I checked the username "comunicacaoedp" and it is currently available on our end. However, before we change your username, please note that custom URLs will no longer work once the username is changed. If you are currently using any custom URL on your form, you will need to set it up again with a new username. We have a guide about How to Create a Custom URL of a Form that you can check out. Please confirm so that we can proceed with changing your username.

    Once we hear back from you, we'll be able to help you with this.