Error on Submit: "Multiple submissions are disabled for this form"

  • cangussufesta
    Perguntado em 2 de outubro de 2023 às 20:48

    Link do formulário: https://bit.ly/lojacangussu


    As pessoas não conseguem me mandar pedidos.

    Como libero o formulário para receber outros pedidos?


    Error on Submit: Multiple submissions are disabled for this form Image 1 Screenshot 20

  • Israel Jotform Support
    Respondido em 3 de outubro de 2023 às 00:56

    Hello cangussufesta,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Portuguese language, we can forward your ticket to our Portuguese team. However, please note that it could take longer to receive a response.

    The error message seen below only comes up if the form uses the Unique Answer or Unique Submission feature; these prevent duplicate submissions and/or multiple submissions from the same browser or IP address:

    1670429801 6390bc69d9132 6390bc69d90f4 Screenshot 10 Screenshot 20

    If you don't wish to use it let me show you how to disable Unique Answer and/or Unique Submission:

    1. Go to the Settings tab of the Form Builder.
    2. Click on the Show More Options button.
    3. Select No Check from the Unique Submission dropdown.
    4. Select No Check from the Unique Field dropdown.

    Error on Submit: Multiple submissions are disabled for this form Image 1 Screenshot 31

    Let us know if you need any more help.