Como cancelar a assinatura do Jotform

  • pollyanapaixaocardoso
    Perguntado em 29 de setembro de 2023 às 13:41

    Olá, boa tarde

    Cadastrei meu e-mail por engano neste site. Minha intenção era participar de um mutirão de castração de cães e gatos da minha cidade e para isso utilizam um formulário online, porém, o link estava todo em inglês e me redirecionou para este site, fiz o cadastro e somente depois descobri que havia clicado no lugar errado.

    Gostaria de saber como faço para excluir meu cadastro.


  • Elbert_A Jotform Support
    Respondido em 29 de setembro de 2023 às 15:51

    Hi Pollyana,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Sure, you can delete your account, but keep in mind that it will also delete all of your forms and data. Let me help you do it:

    1. On your My Forms page, click on your Profile Avatar at the top right corner of your screen.
    2. Then, click on Settings in the dropdown menu.

    Como cancelar a assinatura do Jotform Image 1 Screenshot 50

    1. On your Settings page, click on Account on the left side of the screen. Then, scroll down and click on Delete My Account.

    Como cancelar a assinatura do Jotform Image 2 Screenshot 61

    1. Now, in the pop-up warning window, click on Yes, Delete.

    Como cancelar a assinatura do Jotform Image 3 Screenshot 72

    1. After that, enter your account password and click on Verify. That's it.

    Como cancelar a assinatura do Jotform Image 4 Screenshot 83

    Let us know if you need any other help.