Não consigo fazer upload de novos arquivos

Olá,

Mesmo apagando formulários antigos da nossa conta, não estou conseguindo upar novos documentos.

Vocês conseguem resolver isso? Obrigado!

Hi prodosesp,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. When I checked on your account, it was over the limit. But your account is in good standing; I went ahead and reactivated your account. Here is a screenshot of your form below.

Let us know if there’s anything else we can help you with.