pagamento mensal efetuado

  • rodrigods123
    Perguntado em 28 de setembro de 2023 às 13:02

    Boa tarde, efetuel o pagamento do plano mensal de 25 formularios, porem ainda não tenho acesso a criação.

  • Elbert_A Jotform Support
    Respondido em 28 de setembro de 2023 às 13:47

    Hi Rodrigo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Since you've already paid for an upgrade and didn't see your forms. You might be logged in on a different account, as this account doesn't have subscription on it and only has 5 forms on it. Please try to log in to your other account.

    Give it a try and let us know how it goes.