Pagamento

Bom dia

Ano passado contratei um plano anual, e vi que minha próxima cobrança é 06/12/2023

Eu não quero renovar

como faço para que nao tenha a cobrança em 06/12/2023???

Aguardo retorno

Hi sudomeddigital,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I set your account to automatically downgrade to the Starter plan on that date. Your account is still in the Bronze plan until that date. There should be no more charges.

Let us know if you need any other help.