Cancel my subscription plan

Hi DevTrends,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. If you need to cancel your subscription and downgrade your account back to the Starter (Free) plan, here's how to do it:

1. Go to the account's Billing page.
2. Click the Change Plan button.
3. Next, select the Starter (Free) plan, then follow the instructions on your screen.
4. After confirming the cancellation, your subscription will no longer be billed on the next billing date.

Give it a try, and let us know how it goes.