-
VonexPerguntado em 26 de setembro de 2023 às 11:04
Prezados
Bom dia
O PDF do meu formulário esta trazendo campos que deveriam ficar ocultos (print abaixo)
Estes textos em vermelho servem de alerta para o usuário, e somente são exibidos conforme é selecionado em outros campos
Abaixo os prints das condições -
1 - Primeiro texto.
2 - Segundo Texto
3 - Terceiro texto
Poderiam verificar por favor, por que eles estão sendo exibidos indevidamente
Obrigado
-
VonexRespondido em 26 de setembro de 2023 às 12:19
Christopher
No need to bother your developers, I already solved the problem,
I'm sorry to say this, but I got the feeling that you didn't bother trying to find a solution, you simply looked and didn't do anything, but that's okay, the other analysts on the Jotform team have always helped me, I hope that next time By treating our solution, you will be more pro-active in resolving the situation and helping your customers
Below is the print where I show that the issue was resolved without support from support
-
VonexRespondido em 26 de setembro de 2023 às 12:20
desconsiderem as informações acima, ela se refere a outra tratativa
disregard the information above, it refers to another treatment
-
VonexRespondido em 27 de setembro de 2023 às 07:34
Prezados
Bom dia
Eu coloquei informações referentes a outra tratativa, mas aguardo resposta da minha solicitação referente aos PDF's
Obrigado
-
Victorino_S Jotform SupportRespondido em 27 de setembro de 2023 às 12:24
Hi Vonex,
Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Unfortunately, when the PDF Submission is generated, it will show all the fields by default, even the hidden fields. As a workaround, you need to edit or customize the PDF Submissions where the supposed hidden fields in the form are not included in the PDF. This would result in multiple PDF templates and Notification/Autoresponder Emails that would attach the correct PDF using the Change E-mail Recipient conditional logic. Here's a demo screencast:
You can also see my conditions and email notifications by accessing my demo form and submitting a test submission or cloning it.
Give it a try, and let us know how it goes.
-
VonexRespondido em 27 de setembro de 2023 às 12:41
Victorino_S
Thank you very much for your help, I understand the logic, unfortunately it is not possible to hide some fields, but I will study this option of sending emails according to the fields,
I will also check the example form, trying to apply the conditions to my form