How do I allow applicants to receive form approval notification?

  • Suporte_Administrativo
    Perguntado em 26 de setembro de 2023 às 09:18

    Estou tentando adicionar os e-mails dos solicitantes para chegar a notificação de aprovação mas não estou conseguindo, como faço?

  • Chris_L Jotform Support
    Respondido em 26 de setembro de 2023 às 11:46

    Hi Suporte_Administrativo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can notify your employees when the form request has been approved or denied by adding the Email element in your Approval FlowHere’s how to do it:

    1. In Jotform Approvals, click on the Add Element menu on the left side of the page.
    2. From the Approval elements, drag and drop the Email element to the flow canvas.
      How do I allow applicants to receive form approval notification? Image 1 Screenshot 30
    3. Click on the Mail icon next to the Email element to configure it. You’ll see three tabs: Email, Recipients, and Advanced.
      How do I allow applicants to receive form approval notification? Image 2 Screenshot 41

    If your employee is the requestor, select Recipient Email as the email field. Otherwise, enter the email address of the employee in the Recipients tab.

    Give it a try and let us know how it goes.

  • Suporte_Administrativo
    Respondido em 26 de setembro de 2023 às 12:57

    E pode adicionar varios e-mails, sem que a notificação chegue pra todos ao mesmo tempo e sim apenas pra quem preencher?

  • Chris_L Jotform Support
    Respondido em 26 de setembro de 2023 às 13:37

    Hi Suporte_Administrativo,

    Thanks for getting back to us. If you added multiple email address, all of them will receive notification emails. Note that with the Starter plan, you can only add one email address as recipient. To add multiple recipients, you will need to upgrade your account.

    Reach out again if there’s anything else we can help you with.